Accessibility Statement

Accessibility Statement

The Kaufland Gift Card webshop is there for everyone. Thats why our team of experts from various departments is continuously working to identify and eliminate barriers. At the same time, we train all employees in designing new products and services with accessibility in mind.

This accessibility statement applies to the website https://giftcard.kaufland.com/.

1. Accessibility Requirements

The accessibility of the website https://giftcard.kaufland.com/ is based on the requirements of the Accessibility Strengthening Act (BFSG) and the Web Content Accessibility Guidelines (WCAG).

2. Creation of this Accessibility Statement

This statement was created on June 30, 2025, and last reviewed on June 30, 2025.

We are aware of existing accessibility barriers in our registration and login process. Specifically, we are aware of the following issues:

• Problems with keyboard navigation within the forms
• Issues with form design that hinder understanding and usability
• Insufficient contrast between text and background colors for some elements

In addition to the issues mentioned above regarding the registration and login process, we are also aware of the following accessibility barriers in our PDF documents:

• Missing language attribute
• Missing document title
• Missing tag structure

We are continuously working to resolve these known issues.

3. Feedback and Contact Information

Only together can we achieve our goal. Therefore, we welcome any feedback from our customers regarding accessibility on the Kaufland Giftcard webshop. If you have any suggestions, questions, or concerns regarding accessibility, please contact us by email: barrierefrei@kaufland-online.com.

4. Arbitration Procedure

If you believe that the Kaufland Gift Card webshop is not accessible, please inform us via the email address provided in section 3. If we do not respond to you or do not respond satisfactorily within four weeks of receiving your message, you can contact the arbitration board of the State Center for Accessibility (LZ-BARR). The arbitration procedure is free of charge.

You can reach the arbitration board at:

Landeszentrum Barrierefreiheit
Schlichtungsstelle
Else-Josenhans-Straße 6
70173 Stuttgart

Telefon: 0711 123 39375
E-Mail: schlichtung@barrierefreiheit.bwl.de
Webseite: https://barrierefreiheit-bw.de/